Privacy policy
OUR PRIVACY COMMITMENTS
Volvo respects the privacy of every person who visits its site. Our privacy policy respects all local, national, and international laws and requirements. All privacy practices and methods described herein only apply insofar as permitted by the applicable standards, laws and requirements and as limited by the web site or interactive banner you are visiting.
INFORMATION WE COLLECT AND HOW WE USE IT
When you opt for delivery at a Volvo service station on the web site of the e-tailer, Volvo receives some personal information from the e-tailer through a system interface (including but not limited to your name, address, telephone number, e-mail address). Volvo's primary goal in collecting personal information from you is to:
- Make sure that your order gets delivered to the location you selected
- Be able to track the origin of shipments of unlawful goods and comply with applicable laws
- Have appropriate data for insurance purpose in the unlikely event that a package would get lost while in our custody
- Give you a meaningful, enjoyable and customised experience while using our web sites.
Personal information also allows us to provide services and features that most likely meet your needs, and to customise our service to make your online experience smooth and efficient.
a) Personal Information
Personal
information received from you online will never be sold or provided to
third parties without your express permission, except as otherwise
required by law.
b) Aggregate and Statistical Data
Volvo may
collect certain aggregate data called web log information (such as your
web browser, operating system, pages visited, etc.) and use cookies
when you visit many of our web pages. For instance, when you visit our
web site, our web server will automatically recognise some non-personal
information, including but not limited to the date and time you visited
our site, the pages you visited, the referrer (the web site you came
from), the type of browser you are using (e.g. Netscape, Internet
Explorer), the type of operating system you are using (e.g. Windows 98
or Mac OS), and the domain name and address of your Internet service
provider (e.g. Skynet, COLT, Planet Internet, etc). Neither our cookies
nor web beacons nor web log information collects any personal
information. They do not contain personal information such as your name
or e-mail address. In some cases we may also collect information about
you that you voluntarily submit and which is not personal, such as
general statistical information like age, gender, household size,
zip/postal code, preferences and interests.
Volvo does not require visitors to our website to provide personal information in order to obtain access to our website. The exception is access to our proprietary Miles programme where Volvo will require detailed personal information.
You are in control of the personal information you provide to Volvo online. You can:
1) Ask for a copy of your personal information
2) Update your personal information
3) Ask us to remove your personal information from our records
To do this, please contact us at the following e-mail address info@sponsorship.volvo.com.
Registration/Subscriptions: To fully use our website, visitors may need to register using our online registration forms, where visitors will be required to provide us with their personal information. Further, to register for partner services, we may ask visitors to submit a.o. their name, e-mail address, business address and zip/postal code. In addition, we ask for country of residence and age so that we can comply with all applicable privacy regulations. You can further make choices about receiving e-mail newsletters from Volvo. You can always decide not to receive or stop receiving any e-mail from Volvo that you do not want.
Questionnaires, Surveys and Profile Data: Volvo may occasionally ask visitors to complete surveys and opinion polls about their interests, needs, and attitudes. Surveys help us provide better services that meet customer needs. Participation is completely voluntary and these surveys are optional.
Contact Information: If you provide our consumer service representatives with feedback on your experiences with our services or otherwise submit questions to our consumer service representatives, you will be asked to supply some personal information for our record keeping and follow-up.
How we use your information?
a) Personal Information
We
may use your personal information to contact you. For example, we may
send you marketing or promotional materials including e-mails or other
information; we may respond to your comments or requests for
information; or we may contact you if needed in the course of
processing or shipping your order for services offered through our
website. We may also enhance or merge personal information with data
obtained from third parties for the same purposes.
We also use
personal information about you to improve our marketing and promotional
efforts; to statistically analyse site usage; to improve our content
and product offerings; and to customise our sites' content, layout and
services. We may also use your information to deliver information to
you that, in some cases, is targeted to your interests. We will only
store your personal information for a reasonable period of time.
b) Aggregate and Statistical Data
Volvo
uses web log information (such as your web browser, operating system,
pages visited, etc.) to help us design our website, to identify popular
features, and for other managerial purposes. However, web logs may be
used if necessary to help identify any person attempting to break into
or damage our website. We may share web log information with law
enforcement agencies if we believe that we have evidence of a violation
of computer security or related laws.
c) Your visit is also monitored to collect miles for the miles programme.
DATA SHARING AND TRANSFER
We
will not share, trade or sell personal information of our visitors for
use by any business, other than Volvo or its parent company, without
your consent. However, aggregated and statistical data from our
visitors may be shared with our partners. For example, we may let a
partner know that approximately "10.000 people visited a web page
regarding a specific joint promotion."
Occasionally, we may share
personal information from you (such as name, mailing addresses and
e-mail addresses) with partners of Volvo in direct connection with the
services that these individuals or entities perform for or with Volvo.
These partners are restricted from using this data in any way other
than to provide services for Volvo, and they may not share or resell
this data.
Volvo also reserves the right to share the information to
respond to duly authorised information requests of governmental
authorities or where required by law.
Data transfers
Your
personal information will generally be stored in our Volvo databases,
which may be located in various geographies, including the European
Union and the United States. For easier processing of e-mail campaigns
or other marketing purposes, your personal information may however be
sent, usually on a temporary basis, to countries outside the European
Union or the United States. Volvo's data protection standards are the
same, regardless of where your personal information is stored.
COOKIES AND WEB BEACONS
When
you view one of our websites or interactive advertisements, we may
collect some non-personal information about you. The collection of this
non-personal information is done either through the "cookie" technology
or with "web beacons" (also called " single-pixel gif" or "web pings").
Neither our cookies nor web beacons nor web log information collects
any personal information. They do not contain personal information such
as your name or e-mail address.
(a) Cookies
When you view one of
our websites or interactive advertisements, we may store some
information on your computer. This information will be in the form of a
small file, also called a "cookie". Cookies help us in many ways to
make your visit to our websites more enjoyable and meaningful to you.
For example, cookies avoid you having to log in every time you come to
our website. They also allow us to tailor a website or advertisement to
better match your interests and preferences. Most browsers can be
configured not to accept cookies or to indicate when a cookie is being
sent.
(b) Web Beacons
Web beacons are site instrumentation that
help us to determine, for instance, whether a page has been viewed or
not and, if so, how many times. When you ask us to send you information
on a promotion, we may use web-beacons to establish how many of the
e-mails are actually opened. In general, any electronic image viewed as
part of a web page, including an ad banner, can act as a web beacon.
Third party advertising networks that serve ads onto any Volvo web site
may use cookies and/or web beacons in their advertisements. Volvo
retains no control over such third party web beacons and does not have
access to the information related to such third party cookies and/or
web beacons.
CHOICE
Our site allows you to choose to receive or stop receiving communications from us or not to provide certain personal information when registering for a site or contest.
CHILDREN'S PRIVACY
Volvo
believes that it's especially important to protect children's privacy
online and encourages parents and guardians to spend time online with
their children to participate and monitor their Internet activity.
Volvo respects all applicable national and international children's privacy regulations.
Volvo
does not intend to collect personal information from children under 18
years of age. Where appropriate, with the strict exception of what is
required to have their online orders delivered to the location of their
choice. Volvo will specifically instruct children not to submit such
information on our website and/or will take reasonable steps to ensure
parental consent to such submission. For instance, if the birthday or
birth year entry reveals a child is under the age limit as defined by
the applicable local or national law, we will not allow the child to
continue without the guardian's consent. If a child has provided us
with personal information, a parent or guardian of that child may
contact us at the following e-mail address info@sponsorship.volvo.com if they would like this information deleted from our records. We will
use reasonable efforts to delete the child's information from our
databases. We do not filter advertisements or other content that
children may view through our sites and they could receive content and
materials from the Internet and/or advertising that are inappropriate
for children.
If you would like to contact us about your or your
child's personal Information, send us an e-mail at the following e-mail
address info@sponsorship.volvo.com.
DATA SECURITY AND RESPONSIBILITY
Volvo is committed to keeping the data you provide us secure and will take reasonable precautions to protect your personal information from loss, misuse or alteration. Agents, contractors or partners of Volvo who have access to your personal information in connection with providing services for Volvo are required to keep the information confidential and are not permitted to use this information for any purpose other than to carry out the services they are performing for Volvo.
ACCESS TO YOUR INFORMATION AND COMPLAINTS
Accessing, Correcting, Updating and Deleting Your Personal Information
If
you have submitted personal information to Volvo through a Volvo web
site or interactive advertisement, or if someone else has submitted
your personal information through a Volvo web site or interactive
advertisement you can:
Access, Correct, and Update Your Personal Information, by contacting us via e-mail at info@sponsorship.volvo.com,
or sending a letter to: Volvo Privacy Coordinator, Hunderenveldlaan 10,
1082 Brussels, BELGIUM. Volvo will use all reasonable efforts to supply
you with the information you requested to access and to correct any
factual inaccuracies in this information.
Delete Your Personal
Information, by selecting this Delete Personal Information link and
provide us with the requested information or by sending us an e-mail to
info@sponsorship.volvo.com. We will then use all reasonable efforts to remove your personal information from our files.
Complaints
Volvo
is committed to working with consumers to obtain a fair and rapid
resolution of any complaints or disputes about privacy. Please send us
your questions or comments regarding our privacy practices either via
e-mail at info@sponsorship.volvo.com,
or send us a letter to: Volvo Privacy Coordinator, Hunderenveldlaan 10,
1082 Brussels, BELGIUM. Volvo will be happy to respond to your
questions and comments.
REGISTRATION
This web site is operated by Volvo Event Management N.V./S.A. having its registered offices at Hunderenveldlaan 10, 1082 Brussels, BELGIUM. registered with the Registry of Commerce of Brussels under the number: HrB 547.677 and with the Belgian VAT administration under number: 444.517.742
LINKS TO OTHER SITES
The Volvo web site contains links to other web sites. Volvo is not responsible for the privacy practices or the content of such websites. We recommend you carefully read the privacy policies of each site you visit.
YOUR ACCEPTANCE OF OUR PRIVACY PRACTICES
By using
the Volvo web site or interactive banner ads, you signify your
acceptance of this Privacy Statement, and you adhere to the terms and
conditions posted on this website. If you do not agree with any of
these terms in, please do not use this site or submit any personal
information.
This English version shall always prevail in case of conflicts between it and any translations of our Privacy Statement.
Please check back on a regular basis for updates to this Privacy Statement
Sign up for our newsletter
Golf Quiz
Golf Terminology
Air Shot
An unsuccessful attempt to strike the ball where the player fails to make contact with the ball. Also known as a 'fresh-air shot,' it is counted as a stroke. Normally only done by beginners.
Address
The act of taking a stance and placing the club-head behind the ball. Taking the correct address position is considered to be one of the most important aspects of hitting the golf ball straight.
Ace
Another name of a hole-in-one, normally on a par-3, very occasionally on a short par-4.
Wedge
The golf terminology Wedge refers to the clubs used to hit the ball onto the green from a relatively short distance. (usually around 100 yards or less).
The Turn
"Making the turn" is when golfers go from hole number nine to hole number ten. Many golfers stop at the clubhouse at the turn, for refreshments.
Tee Box
Where a golfer hits their first shot on each hole.
Stroke
Each time the ball is hit; a player is given one stroke.
Spikes
The "cleats" on the bottom of golf shoes.
Slice
When a right handed player's ball has a trajectory that curves sharply to the right.
Rough
The longer grass that surrounds the fairway and green.
Putter
The club used to hit the ball into the hole on the green.
Push
When a right handed player hits the ball considerably right of the target, in a straight trajectory, although they were aimed at the target.
Pull
When a right handed player hits the ball considerably left of the target, in a straight trajectory, although they were aimed at the target.
Par
The number of strokes in which hole is expected to be completed.
Irons
The clubs used in hitting intermediate distances.
Hook
When a right handed player's ball has a trajectory that curves sharply to the left.
Handicap (of a hole)
The difficulty level of a hole, relative to other holes on the course. A 1 handicap is the most difficult hole, while an 18 handicap is the easiest hole.
Handicap (index)
The individual golfer's average number of strokes over par per round, calculated by a computer system.
Hacker
Used to refer to a bad golfer.
Green
The surface in which players putt. It contains the hole.
Fringe
The slightly longer grass that surrounds the green.
Fairway
The short grass between the tee box and the green.
Eagle
Two strokes under par
Driver
The club usually used off the tee to achieve maximum distance.
Drive the Green
To hit the ball onto the green from the tee on a par 4 or 5.
Double, Triple, etc. Bogey
Two, three, etc. strokes over par.
Divot
The chunk of grass taken out of the ground when hitting the ball.
Chunk
Taking a large piece of grass out of the ground when hitting the ball. The ball will usually not travel far at all.
Bunker
An area on a hole filled with sand, also known as a sand-trap.
Bogey
One stroke over par.
Birdie
One stroke under par.
Ball Mark
The "dent' that the ball makes, when hit onto the green.
Ball Hawking
Looking for balls in out of bounds areas of the course.
Albatross
Three strokes under par.
19th Hole
The golf terminology 19th hole is a term that jokingly refers to the clubhouse.